Terms & Conditions

INTRODUCTION

Welcome to Zamroo. By accessing Zamroo website, Blog and its other related websites, services, applications or tools (Collectively referred to as “Zamroo”) you are agreeing to the following terms, including those available by hyperlink, which are designed to make sure that Zamroo works for everyone. These Terms of Use constitute a legally binding agreement between you and Zamroo. These terms are effective from the time you log in to Zamroo. By accepting these terms, you are also accepting and agreeing to be bound by the Privacy Policy and Terms of Use.

These Terms of Use together with the Privacy Policy available at Zamroo, the other policies of the Website available at zamroo.com mentioned under “Help Centre” section or elsewhere on the Website, and any other terms which may apply to specific Services (“Additional Service Terms”) together with all other notices, disclaimers, guidelines appearing on the Website from time to time (collectively referred to as “Agreement(s)”) constitute the entire agreement upon which you are allowed to access and use the Website and avail the Services.

If you are accessing the Zamroo mobile application or accessing the Services through the Zamroo mobile application, then while these Terms of Use will apply to such use, there may be additional terms (such as the terms imposed by mobile application stores like Android’s Playstore, Apple’s iTunes, Microsoft’s store from time to time) which will govern the use of the mobile application. These additional terms to the extent applicable are hereby deemed to be incorporated in these Terms of Use by way of reference.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, PLEASE DO NOT USE THE WEBSITE OR MOBILE APPLICATION.

CHANGES

We may periodically change the Privacy policy, Terms of use without notice, and you are responsible for checking these Terms periodically for revisions. All amended Terms become effective upon our posting to the Site, and any use of the site after such revisions have been posted signifies your consent to the changes.

USING ZAMROO

As a condition of your use of Zamroo you agree that you will not:

  • violate any laws;
  • post any threatening, abusive, defamatory, obscene or indecent material;
  • post or otherwise communicate any false or misleading material or message of any kind;
  • shall not infringe any intellectual property, trade secret, or other proprietary right or rights of publicity or privacy of any third party;
  • distribute spam, chain letters, or promote ponzi schemes;
  • distribute viruses or any other technologies that may harm Zamroo or the interests or property of Zamroo users;
  • impose or contribute to imposing an unreasonable load on our infrastructure or interfere with the proper working of Zamroo;
  • copy, modify, or distribute any other person’s content without their consent;
  • use any robot spider, scraper or other automated means to access Zamroo and collect content for any purpose without our express written permission;
  • harvest or otherwise collect information about others, including email addresses, without their consent;
  • copy, modify or distribute rights or content from the Zamroo site, services, applications or tools or Zamroo’s copyrights and trademarks;
  • harvest or otherwise collect information about users, including email addresses, without their consent
  • bypass measures used to prevent or restrict access to Zamroo.

ABUSING ZAMROO

Zamroo and its community work together to keep the Zamroo website, services, applications and tools working properly and the community safe. Please report problems, offensive content and policy breaches to us using the reporting system.

Without limiting other remedies, we may issue warnings, limit or terminate our service, remove hosted content and take technical and legal steps to keep users off Zamroo if we think that they are creating problems, infringing the rights of third parties or acting inconsistently with the letter or spirit of our policies (including, without limitation, circumventing temporary or permanent suspensions or harassing the Zamroo employees or other users). However, whether we decide to take any of these steps, remove hosted content or keep a user off Zamroo or not, we do not have any obligation to monitor the information transmitted or stored on our sites, services, applications and tools and we do not accept any liability for unauthorized or unlawful content on Zamroo or use of Zamroo by users. The Zamroo is owned and operated by Codera Technologies Private Limited, the terms “We”, “Us”, “Our”, “Company”, “Codera”, “Zamroo” shall mean Codera Technologies Pvt Limited.

FEES AND SERVICES

Using Zamroo is generally free, but we sometimes charge a fee for certain services. If the service you use incurs a fee, you’ll be able to review the terms at the time you access that service. Our fees will be quoted in Indian Rupees, and we may change the same time to time. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service.

You are responsible for paying the Zamroo fees when they’re due. If you don’t, without prejudice to any other right or remedy we may be entitled to under these Terms of Use or by law, we may limit your ability to use the services. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms as per the law.

REGISTRATION DATA

You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian’s registered account.

Company may add to or change or update these Terms of Use, from time to time entirely at its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of a Site after any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

VIOLATIONS BY USER

You agree that in the event your reviews, postings or any other information violates any provision of this Terms of Use, we shall have the right to terminate and or suspend your membership of the site and refuse to provide you or any person acting on your behalf, access to the site.

HOW YOUR INFORMATION IS USED

We may use information provided by you to: (i) enforce our Terms of Use, monitor user activity, such as keyword searches or new articles, and more effectively manage traffic on the Website; (ii) provide customer support services to create and manage user accounts. Also, we may share with third-party service providers certain information, such as your browser capabilities or operating system, that we have collected in order to better understand which advertisements and services may interest you. We may block users located in certain countries from using the Website. We may retain such information for as long as is required to fulfil our business objective, even after your account has been terminated.

You authorize Zamroo and its representatives to call or SMS or WhatsApp you in connection with article/product/service offerred on the platform and you also authorize Zamroo to share your number with other party (buyer/seller) for seamless transaction.

CONTENT

You agree not to copy, modify, or distribute Zamroo articles, our copyrighted material or trademarks. Incase you publish any article on our blog, you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights to that content. Zamroo is authorized to use all images that are posted on its website or mobile application during your postings. If you believe that your rights have been violated, please notify at Zamroo support and we will investigate the matter on priority. We reserve the right to remove content where we have grounds for suspecting the violation of our terms or the rights of any other party.

INTELLECTUAL PROPERTY INFRINGEMENTS

Do not post content that violates the rights of third parties. This includes, but is not limited to, content that infringes such as copyright and trademark (e.g. counterfeit items). We reserve the right to remove content where we have grounds for suspecting the violation of these terms, our policies or of any other party’s rights.

DISCLAIMER OF WARRANTIES

A. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, AND EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY US, THE ZAMROO SERVICE, THE MATERIALS, THE PAID OR UNPAID SERVICES, AND ANY ITEMS SOLD BY USERS THROUGH THE ZAMROO SERVICE ARE PROVIDED ON AN “AS IS” BASIS.

B. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE ZAMROO SERVICE, INCLUDING THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN, AND ANY ITEMS SOLD THROUGH THE ZAMROO SERVICE.

C. WITHOUT LIMITING THE FOREGOING, NEITHER ZAMROO NOR ANY OF ITS AFFILIATES OR LICENSORS, NOR THE DIRECTORS, RESPECTIVE OFFICERS, EMPLOYEES, LICENSORS OR REPRESENTATIVES OF SUCH PARTIES (COLLECTIVELY, THE “ZAMROO” PROVIDERS”) REPRESENT OR WARRANT (I) THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE WILL MEET YOUR REQUIREMENTS OR BE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE OR ERROR FREE; (II) THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE WILL ALWAYS BE AVAILABLE OR WILL BE UNINTERRUPTED, ACCESSIBLE, TIMELY, RESPONSIVE OR SECURE; (III) THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE WILL BE FREE FROM VIRUSES, “WORMS,” “TROJAN HORSES” OR OTHER HARMFUL PROPERTIES; (IV) THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF ANY MATERIALS AVAILABLE ON OR THROUGH THE ZAMROO SERVICE; (V) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; OR (VI) THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE ARE NON-INFRINGING.

D. YOU ACKNOWLEDGE THAT INFORMATION YOU STORE OR TRANSFER THROUGH THE ZAMROO SERVICE MAY BECOME IRRETRIEVABLY LOST OR CORRUPTED OR TEMPORARILY UNAVAILABLE DUE TO A VARIETY OF CAUSES, INCLUDING SERVER FAILURE, SOFTWARE FAILURES, PROTOCOL CHANGES BY THIRD PARTY PROVIDERS, INTERNET OUTAGES, NATURAL DISASTERS, SCHEDULED OR UNSCHEDULED MAINTENANCE, OR OTHER CAUSES OUTSIDE OF OUR REASONABLE CONTROL. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP AND MAINTAINING DUPLICATE COPIES OF ANY INFORMATION YOU STORE OR TRANSFER THROUGH THE ZAMROO SERVICE.

Some jurisdictions do not allow the disclaimer of implied terms in contracts with consumers, so some or all of the disclaimers in this section may not apply to you.

ASSUMPTION OF RISK

You acknowledge and agree that there are risks associated with utilizing an Internet-based marketplace. You are solely responsible for, and assume all risks related to, publishing, selling or buying through Zamroo’s marketplace.

LIMITATION OF LIABILITY

A.TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZAMROO OR THE ZAMROO PROVIDERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH: (1) USE OF THE ZAMROO SERVICE OR MATERIALS, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGE CAUSED BY ANY RELIANCE ON, OR ANY DELAYS, INACCURACIES, ERRORS OR OMISSIONS IN, ANY OF THE ZAMROO SERVICE OR MATERIALS. (2) ANY INABILITY TO USE THE ZAMROO SERVICE OR MATERIALS FOR WHATEVER REASON, OR (3) ANY GOODS OR SERVICES DISCUSSED, PURCHASED OR OBTAINED, DIRECTLY OR INDIRECTLY, THROUGH THE ZAMROO SERVICE, EVEN IF ZAMROO OR THE ZAMROO PROVIDERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM (a) RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM COMPANY, OR (b) THAT RESULT FROM EVENTS BEYOND ZAMROO’S OR THE ZAMROO PROVIDERS’ REASONABLE CONTROL, SUCH AS SITE INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM A FORCE MAJEURE EVENT, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO ZAMROO’S RECORDS, PROGRAMS OR SERVICES.

B. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ZAMROO OR THE ZAMROO PROVIDERS (JOINTLY), ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE THE ZAMROO SERVICE OR OTHERWISE RELATING TO THESE TERMS EXCEED THE GREATER OF (I) ANY COMPENSATION YOU PAY, IF ANY, TO ZAMROO FOR ACCESS TO OR USE OF THE ZAMROO SERVICE OR MATERIALS DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY; OR (II) Rs. 1,000/- Indian Rupees.

C. THE LIMITATIONS SET FORTH IN THIS SECTION 10 WILL NOT LIMIT OR EXCLUDE LIABILITY FOR ZAMROO OR THE ZAMROO PROVIDERS’ GROSS NEGLIGENCE, INTENTIONAL, WILLFUL, MALICIOUS OR RECKLESS MISCONDUCT OR FRAUD.

RELEASE

If you have a dispute with one or more Zamroo users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.

INDEMNIFICATION

You will indemnify and hold harmless Zamroo and its affiliates and our and their respective officers, directors, agents and employees (each an “Indemnified Party”), from any claim made by any third party, together with any amounts payable to the third party whether in settlement or as may otherwise be awarded, and reasonable legal costs incurred by any of the Indemnified Parties, arising from or relating to your use of the Zamroo Services, any alleged violation by you of the applicable terms, and any alleged violation by you of any applicable law or regulation. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, but doing so will not excuse your indemnity obligations.

REVIEWS, RATINGS & COMMENTS BY USERS

Customer/ Viewers reviews are meant to give customers genuine feedback from fellow shoppers and other online visitors on the platform. Our goal is to capture all the positive and negative reviews that customers have about a product or service while avoiding use of reviews to outright advertise, promote and especially mislead. We have a zero tolerance policy for any review designed to mislead or manipulate customers. Customer reviews help customers learn more about the product or service, hear the reasons behind your star rating, and ultimately decide if this is the right product or service from the right seller is for them or not.

Here are few highlights of our review system:

  • Feedback reviews will not be removed unless there are clear violations to our Terms of Service.
  • To prevent any misuse of our feedback system, all feedback reviews must come from legitimate sources only.
  • Also Zamroo reserves the right to mask or unmask your identity in respect of your reviews, ratings & comments posted by you.
  • Zamroo cannot review all communications made on and through any of the mediums of Zamroo. However Zamroo has the right, but not the obligation to monitor and edit or remove any content posted by you as review, rating or comments at its sole discretion.

Examples of reviews that we don’t allow:

  • A product manufacturer posts a review of their own product, posing as an unbiased shopper.
  • A buyer, unhappy with his purchase, posts multiple negative reviews for the product/ service.
  • A customer posts a review in exchange for a fee in cash or kind.
  • A family member of the advertiser/seller posts a five-star customer review to help boost sales.
  • A shopper posts a review of the product, after being promised a gift in exchange.
  • A seller posts negative reviews on his competitor’s product.

Customer posting a review in exchange of fee, gift or posting a fake review will be banned from our platform permanently and we may take legal action against you for misleading. Further, you shall indemnify and protect Zamroo against such claims or damages or any issues, due to your posting of such Reviews, Ratings and Comments. Zamroo takes no responsibility and assumes no liability for any content posted by you or any third party on Zamroo site or on any mediums of Zamroo.

You represent and warrant that you own or otherwise control all of the rights to the content that you post as Review, Rating or Comments; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person or entity. Also Zamroo reserves the right to mask or unmask your identity in respect of your Reviews, Ratings & Comments posted by you.

By any chance, if you think we got it wrong and removed a customer review that we shouldn’t have, please e-mail: review.appeal@zamroo.com and we will take another look.

PERSONAL INFORMATION

By using Zamroo, you agree to the collection, transfer, storage and use of any personal information provided by you on the Site by Codera Technologies Private Ltd. The data is stored and controlled on servers located in United State & India as further described in our Privacy Policy. You also agree to receive marketing communications from us unless you specifically indicate otherwise in writing to us through support@zamroo.com . You may send questions about this policy to privacy@zamroo.com

MEMBERSHIP ELIGIBILITY

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Zamroo website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Zamroo reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Zamroo’s notice or if it is discovered that you are under the age of 18 years.

NO SPAM POLICY

You understand and agree that sending unsolicited email advertisement or other unsolicited communications to Zamroo users or through Zamroo web service is expressly prohibited by these Terms. You acknowledge and agree that from time to time Zamroo may monitor email usage using human monitors or automated software to flag certain words associated with spam or scams in emails that are sent between one users to another in the Zamroo email system. Any communication between yourself and any other user utilizing the communication features available on the Service and the Website may be used only in accordance with the Terms. If you use Zamroo web services or mobile application to send unsolicited e-mails to Zamroo users or any other third party, Zamroo will have the right to terminate or suspend your account without any advance notice to you. Additionally, any unauthorized use of Zamroo service is a violation of these Terms and certain applicable laws. Such violations may subject the sender and his or her agents to civil and criminal penalties.

APPLICATION USE

Zamroo grants you the right to use its platforms only for your personal use. You must comply with all applicable laws and third party terms of agreement when using the Application (e.g. your wireless data service agreement). The Application may not contain the same functionality available on the Zamroo website. Your use of the Application is at your own discretion and risk, and you are solely responsible for any damages to your hardware device(s) or loss of data that results from the download or use of the Application.

MOBILE DEVICES TERMS

If you’re accessing Zamroo Services from a mobile device using a Zamroo Mobile Application (the “Application”), or on our Mobile friendly mobile site, the following terms and conditions (“Terms of Use”) apply to you in addition to the applicable Mobile Privacy and Legal Notice or End User License Agreement, as the case may be. Your use of the Application confirms your agreement to these Terms of Use.

INTELLECTUAL PROPERTY

Zamroo owns, or is the licensee to, all right, title, and interest in and to its Applications, including all rights under patent, copyright, trade secret, trademark, and any and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application and you will not remove, obscure, or alter Zamroo’s copyright notice, trademarks or other proprietary rights notices affixed to, contained within, or accessed in conjunction with or by any Zamroo Mobile Application.

MONITORING

Company shall have the right, but not the obligation, to monitor User Content posted or uploaded to the Site to determine compliance with these Terms of Service and any operating rules established by Zamroo and to satisfy any law, regulation or authorized government request. Although Zamroo has no obligation to monitor, screen, edit or remove any of the User Content posted or uploaded to the Site, We reserves the right, and has absolute discretion, to screen, edit, refuse to post or remove without notice any User Content posted or uploaded to the Site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content posted to the Site at your sole cost and expense. In addition, we may share personally identifiable information in response to a law enforcement agency’s request, or where we believe it is necessary, or as otherwise required or permitted by law. See Zamroo Privacy Policy for more details.

MORAL RIGHTS

If it is determined that you retain moral rights (including rights of attribution or integrity) in the User Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the User Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the use, modification, deletion and exploitation of the User Content by Zamroo or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Content; and (d) you forever release Zamroo, and its licensees, successors and assigns, from any claims that you could otherwise assert against Zamroo by virtue of any such moral rights. You also permit any other user to access, view, store or reproduce the User Content for that user’s personal use.

RESOLUTION OF DISPUTES

If a dispute arises between you and other Zamroo user, we strongly encourage you to first contact the user directly to seek a resolution, alternatively by contacting Zamroo support team via our support mechanism mentioned in our Help Centre. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Any dispute arising out of or in connection with this scheme shall be subject to the exclusive jurisdiction of the courts in Delhi only. The existence of a dispute, if any, shall not constitute a claim against Zamroo.

GOVERNING LAW

The Agreement shall be governed by the Laws of India. The Courts of law at Delhi/New Delhi shall have exclusive jurisdiction over any disputes arising under this agreement.

GENERAL

These terms and the other policies posted on Zamroo constitute the entire agreement between Zamroo and you, superseding any prior agreements. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement. By using this website you are agreeing to be bound by the current version of our Terms and Conditions of Use. Send questions, comments or complaints to Zamroo Support at support@zamroo.com

Zamroo reserves the right to withdraw and/or alter any or all of the terms and conditions of the plan at any time without prior notice.